Simple, transparent pricing
Choose the plan that matches your volume. No hidden fees, no long-term contracts.
Essentials
Small cafes & bars
$199/month
- Up to 400 lbs of ice per month
- 8 scheduled deliveries per month
- Standard cubes and crushed ice
- Online portal access
- Email support
Most popular
Pro
Mid-sized restaurants
$499/month
- Up to 1,200 lbs of ice per month
- Up to 20 priority deliveries
- All ice types including craft cubes
- Usage insights and recommendations
- Priority support
- On-demand ordering available
Custom
Large venues & chains
Custom
- Custom volume allocation
- Multi-location management
- Dedicated account manager
- Custom delivery windows
- Volume pricing
- SLA guarantees
Add-ons & additional charges
| Item | Rate |
|---|---|
| Volume overage | $0.60 per pound over monthly allowance |
| Emergency orders | $1.00 per pound + $50 rush delivery fee |
| Specialty ice (craft cubes, spheres) | 20% price premium |
| Off-hours delivery (before 9 AM or after 6 PM) | $35 surcharge |
Compare plans
| Feature | Essentials | Pro | Custom |
|---|---|---|---|
| Monthly ice volume | Up to 400 lbs | Up to 1,200 lbs | Custom |
| Scheduled deliveries | 8 per month | 20 per month | Unlimited |
| Standard cubes | |||
| Crushed ice | |||
| Craft cubes | — | ||
| On-demand ordering | — | ||
| Usage insights | — | ||
| Multi-location support | — | — | |
| Dedicated account manager | — | — | |
| SLA guarantees | — | — |
Frequently asked questions
- What types of ice do you offer?
- We produce standard cubes, crushed ice, and large-format craft cubes (2×2 inch, high-density) designed for cocktails. All ice is purified in our production facility.
- Can I change my plan later?
- Yes. You can upgrade, downgrade, or adjust your delivery volume at any time through the online portal. Changes take effect on your next billing cycle.
- What happens if I exceed my monthly volume?
- Overage is billed at $0.60 per pound. You will receive a notification when you approach your limit so you can adjust your plan if needed.
- How fast can I get an emergency delivery?
- On-demand orders are typically delivered within one hour during business hours (9 AM–6 PM). Off-hours orders are subject to a $35 surcharge.
- What areas do you serve?
- We operate within a defined service area at launch. Contact us to confirm availability at your location.
- Is there a contract or commitment?
- Our subscriptions are month-to-month. You can pause or cancel at any time with no early termination fees.